PRIVACY POLICY
At Lomé Beauty Studio we respect your privacy.
Lomé Beauty Studio ("Company" or "We") respects your privacy and we are committed to protecting it through our compliance with this policy.
This Privacy Policy describes how lomebeautystudio.com (the “Site” or “we”) collects, uses, and discloses your Personal Information that you provide when you visit, make a booking or purchase from the website https://www.lomebeautystudio.com (our "Website"), mobile site, social media channel (e.g., Facebook, Instagram, TikTok or X), or other digital platform owned and/or operated by us, now or in the future (collectively and individually, the “Digital Services”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing your personal information.
Under no circumstance do we disclose information about you, or resell any information collected through this site. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.
The information we collect may include personally identifying data and information, such as your name, address, e-mail address, telephone/fax numbers, health and wellness information, and credit/debit card information. Accordingly, we have developed this Privacy Policy (“Policy”) to provide you with the relevant information. By accessing the Site, ordering services or products from Lomé Beauty Studio you are consenting to the Data collection and use practices described in this Policy, as modified from time to time by us in our sole discretion.We reserve the right to modify our Policy and invite you to consult this Policy from time to time in order to familiarize yourself with any changes. If we update the Policy, we will post the new version on the Site, changing the date at the bottom of such Policy. The terms of this Policy are without prejudice to any contractual terms you may enter into with us or specific privacy disclosures that we may present to you, which shall prevail over the terms of this Policy in the event of any conflict.
Minors
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18, without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hello@lomebeautystudio.com.
Cookies
When you access the Digital Services, we and our service providers may automatically collect information about you using cookies, which are small text files that the Digital Services saves on your computer using your web browser and accesses when you return to the Digital Services, and other data collection technologies that operate in similar ways on our Digital Services (collectively, “Cookies”). Cookies can collect certain technical information from your computer or mobile device over time and across different websites. Such information may include your IP address, general geographic location, browser type, Internet service provider, device information (i.e., the model and ID of your device), or browsing history (pages you view within the Digital Services, pages you view just before and after you access the Digital Services, the search terms you enter on the Digital Services, and details about your interactions with the Digital Services. We use Cookies to remember your settings and preferences, learn about your interests to enhance your experience with the Digital Services, and to enable us and our partners to deliver you ads for our or third-party products and services, including ads targeted to your interests. You can remove cookies by following directions provided in your web browser’s "help" settings. If you reject cookies, you may still access the Digital Services, but some of the features may be limited and we may not be able to provide you with the most convenient experience.See the Disclosure of Data section below for more information.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Collecting Personal Information
In order to purchase a service (“treatment”) or product, you may be required to give us personally identifying data and information (e.g. name, address, e-mail address, telephone/fax numbers, and health and wellness information), unique identifiers (e.g. password), demographic information (e.g. postal code) and personal medical/health information (waver form, treatment consent forms). Certain information is collected in order to, among other things, verify your identity for subsequent use of our service. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, and billing address. Financial information is used to bill you for products and services. As a visitor to our website, you may be asked for your name, phone number and email address for various promotions. Your contact information is used to contact you when necessary, and to send you important new information about our services and products. We do not share your financial information with outside parties, other than our bank and credit card transaction vendor.
Squarespace Analytics.
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Data We Collect.
We collect the following types of data in association with Lomé Beauty Studio:
Information You Provide to Us: name, address, contact information (including email address and phone number), order and transaction information (including billing address, shipping address), payment information (including credit card, debit card or any other type of payment accepted), booking information, ordering information, items purchased, demographic information, survey responses, your responses to surveys that we might ask you to complete for research purpose, your search queries on the Website, health and wellness information, personal medical information, IP address and Cookies, and the information you provide to us in your communications with us.
We may collect details of your visits to our website including, but not limited to, traffic data, location data, and other communication data. This data may be used in order to analyse and optimise our SEO and website performance. If you contact us via email or telephone, we may keep a record of that correspondence as a reference for future communications.
We may also ask you to disclose any medical conditions that we should be aware of in order to carry out a safe treatment. This can include relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions).
Fulfilling order: When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address, Details relating to your purchase (for example, your shirt size), Email address, Name, Phone number, We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) [Acuity Scheduling, Square] will also collect payment information from you. You can read their privacy policy at [Acuity Scheduling Policy, Square Policy].
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Web Visitors: This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Share buttons: This website includes share buttons which enable you to share pages or other content from this site to the following third party services: [LIST SERVICES]. If you click a share button, these third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
Customer Accounts: If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Abandoned Cart Emails: You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails: We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Order and Account Emails: We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Scheduling: When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
Squarespace Payments: When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
How We Use Data.
Lomé Beauty Studio collects and processes Data for the following purposes:
to present our Website and its contents to you.
to provide you with our services (“treatments”) and products,
to bill you for services or products you request,
to respond to your requests and inquiries,
to evaluate and improve Digital Services, the Website and the services we offer,
to conduct promotions,
to market products and services we believe might be of interest to you based on your interactions on Digital Services, the website or other information that we may collect or receive,
to communicate with you regarding Digital Services, the website, Lomé Beauty Studio, and our services,
to generate and analyze statistics about how you/others use and interact and engage with the Website
to detect, prevent, and respond to fraud, violations of our Terms of Use or other misuse of the Website, Digital Services or violations of law.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Data Disclosure.
We share Data in the following ways: with our service providers in order to operate the Digital Services used for Lomé Beauty Studio, and to provide you with the products, services, and information you request.
We may use third parties to serve advertisements on our behalf across the Internet. These advertising providers may use Cookies to collect information about your visits to and interactions with our Digital Services and may collect information about your online activities over time and across various online services. They use this information to provide you with ads on our and third-party services based on your inferred interests and the content you have viewed on the Digital Services. If you would like more information about this practice or how to opt out of interest-based advertising from certain companies, please visit the http://optout.aboutads.info.
And like many companies, we may share de-identified information in reports on user demographics and traffic patterns.
We may use or partner with third-party platforms, such as social media channels, to offer certain services. When you use these third-party platforms, the terms and privacy policies of those third parties govern your interactions with them.
Using Personal Information.
We use your personal Information to provide our services to you, which includes: offering services (“treatments”), products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention.
When you purchase a service or place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Selling Personal Information.
Our Site DOES NOT sell Personal Information, as defined by the US Department of The Treasury Privacy Principles in the Privacy Act 1974.
Links to Other Websites.
Our Digital Services may contain links to third party web sites. These linked sites are not under Lomé Beauty Studio’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on our website does not imply endorsement of the linked site by Lomé Beauty Studio. If you provide any personal information through any such third party web site, your transaction will occur on such third party's web site and the personal information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.
Unsubscribing From Our Newsletter.
To opt out of or to unsubscribe from our Newsletter: You may unsubscribe by clicking on the "unsubscribe" link located on the bottom of our Newsletter e-mails, updating your communication preferences, or by sending us an email at hello@lomebeautystudio.com.
How To Access & Control Your Personal Data (Reviewing, Correcting & Removing Personal Information):
You have the following data protection rights:
You can review and change your personal information by logging into the Website and visiting your account profile page.
You can request access, correction, updates or deletion of your personal information.
You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
To exercise any of these rights, please contact us at hello@lomebeautystudio.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Disclosure of Information.
We cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this privacy policy. For example, we may be required to disclose personally identifiable information to the government, law enforcement or legal counsel (e.g. by court order).
Security Measures.
No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems (Squarespace, Acuity Scheduling, Square).
Changes To Privacy Policy.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices, to how we treat our users' personal information or for other operational, legal, or regulatory reasons.
Contact Lomé Beauty Studio.
Should you have any queries, comments, or complaints about this Policy, please contact Lomé Beauty Studio at the following email address: hello@lomebeautystudio.com. We urge you to also carefully read our “Terms and Conditions” for more information on the use of our websites.
This privacy policy is incorporated into and subject to the terms and conditions of this site. We are not responsible for the privacy practices or the content of linked web sites.
Last modified: Feb 21, 2024